UK dispatch and delivery
We aim to dispatch in-stock orders placed and paid for before 12 pm, Monday to Friday, on the same working day. Orders placed after 12 pm, at weekends or on bank holidays will normally be dispatched on the next working day. If an item cannot be dispatched as expected, we will contact you.
We use Royal Mail, APC and DHL, depending on the item and destination. Available delivery options and charges are shown at checkout. Tracking details will be provided where the selected service includes tracking.
Delivery dates are estimates rather than guarantees. A Tracked 24 or next-day service can occasionally be delayed by the carrier. If you need a part urgently, please email us before ordering so we can check the available options.
Addresses and missed deliveries
Please check that your delivery address is complete and correct when placing your order, including the house name or number and postcode. If the carrier attempts delivery while you are out, please follow its tracking instructions to rearrange delivery or collection. If there is a problem with your delivery, contact us and we will help investigate it.
International orders
International services and delivery times vary by destination. Customs checks may cause delays, and import duties or taxes may be payable by the recipient. Please provide all address details needed for delivery, including a PO Box number where applicable.
For delivery enquiries, email info@transglobaltrading.com with your order number.