Returns & Warranty Policy

Please contact us within 30 days of receiving your order if you would like to return an item. For returns requested after the first 14 days, items must be unused, complete and in their original manufacturer’s packaging. Please protect the packaging inside an outer box and do not attach labels or tape directly to it. Contact us for return instructions.

For online purchases, you also have a legal right to cancel within 14 days of receiving the goods, then a further 14 days to send them back. Please return the part with its manufacturer’s packaging where possible, protected inside an outer box.

Faulty, damaged or incorrect items

Please contact us with your order number and a description of the problem. Photographs or a short video can help us resolve it quickly. For a fitment or warranty query, we may also ask for the vehicle VIN and relevant mileage. We will arrange the appropriate next steps, including a return or inspection where needed. We will provide a return postage label where the goods are faulty or we supplied the wrong item.

Manufacturer warranties vary by product and may involve inspection by the manufacturer. They are additional to your statutory rights.

To get started, email info@transglobaltrading.com with your order number.